Privacy Policy

Who we are

Newspace (“we,” “our,” or “us”) is a residential garage clearance service operating in Las Vegas, North Las Vegas, Summerlin, Spring Valley, and Henderson, Nevada. You can reach us anytime at (702) 340-3835 or info@newspacelv.com.

Information we collect

When you contact us or request an estimate, we collect:

• Your name, phone number, and email address
• The service address you want us to visit
• Details you share about the space (notes, photos)
• Your preferred date and time window for an on-site visit

We also collect basic technical information automatically — IP address, browser type, and pages viewed — to keep the site running and detect abuse.

How we use your information

• Schedule and deliver the service you requested
• Send quotes, confirmations, and follow-up communication
• Respond to questions, complaints, and support requests
• Improve our service, pricing, and website
• Comply with legal obligations and protect against fraud

Calls and text messages

When you call or text the number listed on this site, your phone number and message are used to coordinate your job. We do not sell phone numbers or share them with third-party marketers. By texting us, you consent to receive transactional SMS replies (estimates, confirmations, arrival windows). Reply STOP at any time to opt out. Message and data rates may apply.

Sharing your information

We share information only with:

• Service providers that help us operate (scheduling, email, payment processing, recycling and donation partners)
• Authorities when required by law, subpoena, or to protect someone's safety

We never sell or rent your personal information.

How long we keep it

Quote requests and job records are retained for up to seven years for tax, warranty, and dispute purposes. You may ask us to delete your information sooner — see “Your choices” below.

Security

We use industry-standard safeguards (encryption in transit, limited access controls, vetted vendors) to protect your data. No system is perfectly secure; if a breach affects you, we will notify you as required by law.

Your choices

• Access or delete your information by emailing info@newspacelv.com.
• Opt out of texts by replying STOP to any SMS we send.
• Opt out of email by replying with “unsubscribe” or using the link in any marketing email.

Children

Our services are intended for adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy as our service evolves. The “Last updated” date at the top reflects the most recent change. Material changes will be communicated via the site or email.

Contact us

Questions about this policy or your information? Reach out anytime — we'll respond within one business day.